Ratings & Reviews

Overall Rating

5(28 reviews)89.3% of customers recommend this property

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Resident Reviews

Great and affordable place to stay in SLUsubmitted by Siddharth E. - |Recommended: YesWe came walking in and found the staff to be really welcoming. We really liked the apartment complex, the amenities and the apartment itself. The rental process was really seamless and well-conducted by the staff. The apartment is really nice and cozy. However, the apartment is next to the exit of state Hwy 99, so there is a lot of traffic noise if the windows are open . Other than that, the facilities are really good, e.g. the locker system, gym, lounge roof etc. We even have cocktails and barbecues from time to time. Overall, it has been quite an enjoyable stay.
Great Modern Condo Complexsubmitted by Ming L. - |Recommended: YesThe facilities and staff are amazing. Anything that needs maintenance is fixed within a day and events are hosted constantly by management.
Noise issue never get solvedsubmitted by Yun Y. - |Recommended: NoI am still satisfied with the overall quality of the apartment building, including layout and design. However, having been living here for about two years, I experience noise problems literally every day. I am writing this review now facing a vibrating wall due to the next door resident's such a LOUD hip-hop music at 12 am. We have reported about this numerous times, and it has never been solved clearly. Staffs here always tell us that they give warnings to the residents who make huge noises, but nothing really changes. This makes me get frustrated, and I started to find no meaning of reporting over and over again. We never had this kind of huge noise issues before at any other apartments. The staffs' attitude or their willingness to solve the noise problem for us is a thing that makes me consider moving out.
Good Propertysubmitted by Xiaohan W. - |Recommended: YesGood property but too many construction sites around. And it effects overall parking, noise control and landscaping of the apartment.
response from property -Thank you so much for your kind word regarding our team and community at Modera South Lake Union. We love hearing such wonderful comments. We also understand that construction can be a little annoying and hopefully will be ending soon. If you would like to come in and speak to us regarding the issue and let us know what you're experiencing, I would be happy to speak with you. Have a great week. Thank you, Carlos Garcia - Community Manager.
Great staff make it a homesubmitted by Ashlynn C. - |Recommended: YesI've lived here for 2 years and am signing a 3rd year lease. The apartments are nice and well done. The units even have air conditioning I've had very minimal issues over the past two years and staff has fixed them all right away. Only downside is the construction of two new buildings literally in the lap of this one which caused the view of downtown to disappear. Otherwise everything else has been really awesome.
response from property -Thank you so much for your kind words Ashlynn. We are so thrilled and happy that your staying with us for going on three years! that's amazing! We appreciate that you understand the fact that we do have construction around us and of course it will end sometime soon. If you ever have any questions or concerns, don't hesitate to ask. Thank you, Carlos Garcia - Community Manager
Reviewsubmitted by Hong G. - |Recommended: NoOverall is good
response from property -Good Morning Hong, I was just wanting to follow up regarding your recent review and find out what was the reason you would not recommend our community. I would appreciate it if you could reach out to me at your convenience at 206.317.8270. Thank you. Carlos- Community Manager
Good place to live atsubmitted by Yuehong L. - |Recommended: YesLike the floor plan and it's close to my office
response from property -Liu, First I would like to thank you for your compliments regarding the property. I am so glad that you chose to stay with us. We are always happy to hear about what makes people happy here and more importantly, We are always striving to be better. With that being said please let us know what we can do better or areas that you see that we could use some improvement on, Possibly a future conversation we could have. I look forward to hearing from you. Carlos Garcia - Community Manager.
Really love the coffeesubmitted by Junpeng H. - |Recommended: Yesyes
response from property -Junpeng, Thank you for the review and comments regarding our community. I believe everyone has the one thing that makes them the most happy about their home. It can be the design to the available fresh ground cup of coffee. but those little things are what make it all worth it. If you should ever have any questions or concerns please let us know. Thank you - Carlos Garcia - Community Manager
Simply amazingsubmitted by Francesca U. - |Recommended: Yesit's the perfect place where to live. the apartments are simply amazing and the stuff is very helpfull
response from property -Dear Francesca - We are so happy that you love your home and we Love having you here with us. We are happy to call you part of the Modera family. If you should ever need anything or have any issues that need to be addressed. Please feel free to reach out to us. Have a great day. Carlos Garcia - Community Manager.
Goodsubmitted by Guodong S. - |Recommended: Yesgood
response from property -Sometimes all you need is one word to sum up a good thing. We appreciate that word! If you should ever need anything or have any issues that need to be addressed. Please feel free to reach out to us. Have a great day. Carlos Garcia - Community Manager.
Repair very fastsubmitted by Yuxiao W. - |Recommended: YesGreat and confort
response from property -Thank you so much for your response to our work that was completed for you. We appreciate any feedback we can get to help us improve. But we really enjoy when we hit a home run for our residents! If you need anything else feel free to let us know.
Comfortable and safe excellent staffsubmitted by Diana L. - |Recommended: YesThe staff is amazing here. Any time I have had any questions or issue, they have been swift, kind and very informative. The overall stature of the building is clean, comfortable and safe. I just wish I could own a unit, since I don't want to leave
response from property -Thank you for your kind words regarding Modera South Lake Union and The staff. Here at South Lake Union we strive to give our residents the best customer service possible. If you should ever need anything or have any suggestions to improve please don't hesitate to reach out. Carlos Garcia - Community Manager
Beautiful Propertysubmitted by Alejandro O. - |Recommended: YesI love living here at Modera South Lake Union
response from property -Alejandro, First let me thank you for your kind words and we appreciate having you here with us. if there is ever any concerns or questions, please don't hesitate to ask. Best, Carlos Garcia - Community Manager.
Central Location and Great Staff. Construction War Zone, No Parking.submitted by Patrick M. - |Recommended: YesReview
response from property -Good Morning Patrick. My name is Carlos and I am the new community Manager here at Modera South Lake Union and I would be more than happy to sit down and address any issues that you have with the community. I do understand that construction can be a little frustrating with the noise and the opening a closing of the entryways and exits. Since this is a issue outside of the property we control it may take a while to go through the city to resolve but we can discuss. We also have an abundant amount of it going on along with construction vehicles around. If you would like we can discuss and see if we can find a resolution. I hope to hear from you soon. Thank you. Carlos Garcia
Wonderful Livingsubmitted by Cynthia T. - |Recommended: Yesi love the amenities and the staff is so wonderful. They are friendly, quick to answer any questions and are quick to fix any concerns you may have. The entire atmosphere is fun and young. Other residents are very friendly and the common areas reflect the community.
response from property -Cynthia, Let me start by saying Thank you so much for your kind words the compliments regarding the amenities and staff. Here at South Lake Union we strive to give our resident the best customer and living experience. If you should ever need us or have any questions or concerns, please feel free to contact us immediately. Again thank you for your input. Have a wonderful day.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Modera South Lake Union", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Modera South Lake Union", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose